Privacy Policy

Alberta Arborists is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information. 

Alberta Arborists Commitment to Security

Personal information is accessible only by staff and volunteers designated to handle comments or scheduling requests. All Alberta Arborists agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with Alberta Arborists. 

Personal Information that Alberta Arborists May Collect

Alberta Arborists collects the following types of personal information: names, postal and e-mail addresses, phone, questions and comments. Alberta Arborists does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13. 

How Alberta Arborists May Use Personal Information Collected

Unless you consent, Alberta Arborists will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your scheduling and process billing and business requests related to services provided, and we will use such information to provide operational notices, and in program record keeping and to conduct research on industry marketplace practices. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other Alberta Arborists programs and services. At any time you can add or remove your name from our mailing list by contacting us at info@albertaarborists.com

How Your Information May Be Shared

In order to best serve our customers, both present and potential, Alberta Arborists may also share your personal information with approved business partners in the effort to further research industry marketplace practices. Just as in any research we may do, Alberta Arborists research will not result in the reporting or publication of any personal information. Alberta Arborists never sells or rents personal information. 

We will also release personal information under the following circumstances:

  • Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;

  • Where our records indicate a customer may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

  • To appropriate persons, where your communication suggests possible harm to others.

Help Us Keep Your Personal Information Accurate

If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at info@albertaarborists.com

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. 

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Alberta Arborists may use non-identifying cookies to provide easier site navigation and access to forms. You can still use the Alberta Arborists site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you. 

Google Advertising

Alberta Arborists uses remarketing with Google Analytics to advertise online.

Third-party vendors, including Google, may show your ads on sites across the Internet.

Alberta Arborists and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

Alberta Arborists and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to your site.

Alberta Arborists uses data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics to optimize ads and improve website usability for our target audience.

By using the following Ads Settings, users can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads. Users are also able to opt-out of sharing data with Google Analytics with the following browser add on: browser opt-outs.

Problems

If you have a complaint about Alberta Arborists compliance with this privacy policy, you may contact us at info@albertaarborists.com. If we are unable to resolve your complaint to your satisfaction, you may elect to proceed with the Privacy Policy Review Service by completing the contact form available on this website.